FAQs

1. HOW DO I REGISTER OR SIGN IN ON https://www.aerosoft.co.in

Registering on https://www.aerosoft.co.in is very simple and should take no longer than 2 minutes.

2. I CANNOT LOG INTO MY ACCOUNT

We don’t create accounts without your permission. In the event of not being to sign-in, there may be a chance that you have not created an account. All of your order histories are saved with us. As soon as you create the account with the email ID associated with your previous orders, you will be able to see your complete order history. In the event that you have forgotten your password, please click the following link [ADD PASSWORD LINK]

3. HOW DO I PLACE AN ORDER AND HOW DO I KNOW IF THE ORDER IS CONFIRMED?

http://www.aerosoft.co.in is easy. View product(s) > select product > select size > add to cart > checkout, enter billing & shipping information > make a payment > complete purchase. Once the order is placed, a confirmation page will appear on the screen and you will simultaneously receive a confirmation email containing your order number. Alternatively, you can email us at [email protected] with any queries.

4. CAN I ORDER MULTIPLE PRODUCTS AT A TIME?

Of course! You may order as many products and as large a quantity as you wish. Please add all the selected products to the cart and then checkout. By doing this, all the products you wish to buy could be purchased in a single transaction.

5. CAN I LEAVE PRODUCTS IN MY CART AND PURCHASE THEM IN THE FUTURE?

Yes, you can. However, the price and the availability of the products in the shopping cart are shown on a real time basis. Therefore, there may be a possibility that the availability or price of the product might change from the time you added the products to the shopping cart.

6. WHAT PAYMENT OPTIONS ARE AVAILABLE?

You can choose to pay for your order by any of the following means: Credit Card Debit Card Net Banking (Paypal)

7. HOW SAFE IS IT TO USE MY CREDIT OR DEBIT CARD ON HTTP://WWW.AEROSOFT.CO.IN?

Absolutely safe. Our payment platform integrates the latest encryption and security features. Furthermore, we are committed to protecting all information that you share with us. We seek to protect your rights of privacy across all of our databases and on the secure site (http://www.aerosoft.co.in).

8. HOW MUCH TIME DOES IT TAKE TO RECEIVE THE ORDERED PRODUCTS?

The standard delivery time is approximately 3-7 working days from the time the order is placed. We offer quick delivery for products that are available in stock. We kindly request that you read our shipping policy and refer to the shipping details on the product page whilst ordering. *Working days exclude Sundays and Public holidays.

9. HOW MUCH TIME DOES IT TAKE TO RECEIVE THE ORDERED PRODUCTS?

Once you place an order, we will process it and provide all relevant shipping information. Orders should arrive in line with standard delivery times; in the event of an exception, we shall communicate the issue via email. You may also contact us with further queries at ([email protected])

10. HOW DO I CANCEL MY ORDER?

If the order has not been shipped it may be canceled. Please email us at [email protected] to express your wish to cancel an order. In such cases, the order will be canceled and the amount paid by you (in the case of pre-paid orders) will be refunded and returned to your account within three to seven working days.

Aerosoft
Customer Support